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Improving the Customer Experience
July 16, 2019 @ 11:30 AM - 1:00 PM
Presented by: Tri-State Better Business Bureau & the Jasper Chamber of Commerce
Do you need help improving your customer service? If the answer is yes, join this presentation and find out:
- How to correctly answer your company’s phone
- How to properly thank a customer for their business
- How to deal with unhappy customers, bad reviews and negative comments on social media
- What to do when you received a complaint with the Better Business Bureau and more
Sign Up Here: bbb.org/h/jyt7
Cost: $50 (Lunch is included)
Speaker: Oana Schneider, Director of Media Services, Tri-State Better Business Bureau